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Frequently Asked Questions

ABOUT ANGUS REID FORUM

What is it?

Angus Reid Forum is an online community of adults living in Canada who have been provided with a forum to voice their opinions. Members answer questions by completing short, easy, and interesting surveys on a variety of topics and issues.

Who Manages It?

The community and this site is managed by Angus Reid Forum Inc.

Why Should I Join?

Joining the Angus Reid Forum gives you the opportunity to voice your opinion and make it count on issues that matter.

Survey results are shared with decision makers as well as others in the Angus Reid Forum community. You will learn what others think and how the results can influence decisions in your community.

You can also gain rewards for your participation. By completing surveys, you can either earn points redeemable for online gift-cards, or for others, you will be entered into sweepstakes draws with chances to win gift cards from a variety of Canadian retailers.

How Do I Join?

Joining is easy. Simply create an account here or click on the ‘JOIN NOW' button on our homepage. You will be asked to fill in some basic information about you including creating a password so you can create and login to your account. Once registered, you will start receiving survey notifications via email.


MEMBERSHIP PORTAL

What are the Requirements to Join?

To join the Angus Reid Forum, you must be at least 18 years of age and currently reside in Canada. You must first register with a valid email address and complete a short registration form with some basic information about you. We’ll then send you a link to confirm and verify your email address.

What Profile Information Is Collected From Me?

Upon registration, we'll collect your contact details including name, email, and a bit of information about you. In subsequent surveys, we'll ask for some additional demographic information on items such as income, education, household composition and a few others.

Collecting this information will help us ensure we have a wide range of members that represent the true Canadian population, and enable us to invite you to surveys that matter most to you.

How Do I Update My Profile?

To update your profile, simply login to your account. Once you are signed in, you can navigate to 'My Profile' to update information about you and your household.

To update your name or email address, please click on the 'My Account' button located at the top of the screen.

How Do I Log In?

To login to your Angus Reid Forum account, click here and sign in with your email address and password. Once in the members area, you will be able to view or edit your profile, account information (such as name or email address), as well as see which surveys you've been invited to.

What If I Forgot My Password?

Don't worry! If you forgot your password, you can reset your password here.

At any time you can simply click on the 'Forgot your password?' link located below the login area on the angusreidforum.com home page.

You will be prompted to provide your email address, and once submitted, you will receive an email with further instructions on resetting your password.

How Do I Change My Password?

You can change your password here, or click on the 'Forgot your password?' link located below the login area on the angusreidforum.com home page.

How Long Do I Remain a Member?

You will remain a member with Angus Reid Forum as long as you are an active participant and respond to survey invitations. If you do not respond to a survey in the last 6 consecutive months, your membership may be terminated. Please see our Terms of Service for more information.

How Do I Unsubscribe?

You may unsubscribe from the Angus Reid Forum at any time. There are two ways you can unsubscribe from the Angus Reid Forum:

  1. Click 'unsubscribe' in any email communications received from the Angus Reid Forum.
  2. Contact our support team at support@angusreidforum.com and request to be unsubscribed.

 


SURVEYS

How Often Will I Receive Survey Invitations?

You can expect to receive at least one 'paid' survey per month, as well as a variety of 'fun' sweepstakes surveys. The 'fun' surveys won't take more than 5 minutes to complete for a chance to win gift certificates from Amazon.ca. The longer, 'paid' surveys you complete will earn you points redeemable for online rewards.

How Can I Find Surveys?

If you are invited to participate in a survey, we will always send you an invitation via email. You can also check to see which surveys you've been invited to by logging into your account on angusreidforum.com and navigating to the 'My Surveys' area on your member dashboard.

How Do You Decide What To Award For Each Survey?

You may receive a sweepstakes entry for some of the shorter 'fun' surveys, and for the longer 'paid' surveys you will receive points. Factors that determine how many points are awarded for each survey include length, topic and/or complexity.

I Clicked On A Survey Link From My Email Invitation, But Cannot Connect To The Survey. What Should I Do?

It is possible that the link is spread across two or more lines of email. Try copying and pasting the full link into your browser's address bar.

I'm Having Trouble/Technical Difficulties Taking A Survey. What Should I Do?

Please contact support@angusreidforum.com and provide details on what you are having difficulties with. Our support team will respond as soon as possible to assist you.

Why Do Some Surveys End Early, Or I'm Not Allowed To Complete Them?

Some surveys are looking for specific types of people with certain characteristics. Other times, we've reached the maximum number of participants within a certain demographic, which helps ensure we have representative answers to the population of interest.

Even if you do not qualify to continue on in a survey, we still appreciate your effort. In some cases, a partial point credit may be awarded.


POINTS

How Do Points Work?

All active members will obtain an Angus Reid Forum points account in which you will be eligible to earn points from completing some of the surveys you are invited to participate in. Each time you complete a longer "paid" survey your account will be updated and credited. The number of points received for each survey may vary and will be announced prior to each survey.

How Can I Check My Points Balance?

To check your points balance, login to your account at angusreidforum.com and navigate to the 'My Points' area on your member dashboard.

How Can I Redeem My Points?

When your account reaches the point equivalent of $25 (i.e. 2500 points) you may redeem your points. Redeeming points in amounts less than $25 is not permitted.

Do My Points Expire?

Points never expire as long as you continue to be an active member of the Angus Reid Forum and as long as the points program remains in effect. However, if you unsubscribe from the Angus Reid Forum or if your membership is terminated, your points account will be closed and all points will be forfeited.


SWEEPSTAKES & CONTESTS

What Contests Do You Have And When Are They Used?

We may have contests that are specific to a survey. Contest details & rules will be provided within the survey invitation when you are invited to participate.

How Are Winners Notified?

Winners will be notified via email within 48 hours of a relevant draw. Selected entrants will be required to acknowledge by email, receipt of notification of eligibility for prize and to arrange for a mutually convenient day and time to administer a time limited mathematical skill-testing question. If no response is obtained within 7 days of notification of the relevant draw, the prize(s) will be forfeited and may be awarded to an alternate winner(s) in a random draw selected by computer from the remaining eligible entries. Prize(s) will be delivered by mail within 60 days of correctly answering the mathematical skill-testing question and upon receipt of a signed waiver.


PRIVACY

How Is My Personal Privacy Protected?

Your email address will not be forwarded to third parties unless you give explicit permission, so you will not receive spam as a result of your participation in the Angus Reid Forum. For more information, please see our privacy policy.

How Is My Personal Information Used?

Any personal information we collect remains completely confidential and is strictly used for research purposes only. Some of the information we collect allows us to analyze results by subgroups. To ensure your total privacy, your answers are grouped together with other members who completed the same survey and the results are only viewed in aggregate, so we never trace responses back to any single panelist. For more information, please see our privacy policy.