Frequently Asked Questions


Welcome to Angus Reid Forum – Canada's premier online community of engaged adults! We provide you with a platform to voice your opinions through short, easy, and interesting surveys on a wide range of topics and issues. Our community offers a unique opportunity to make your voice count on questions that truly matter and impact you. The results of our surveys are shared back with you, decision makers and fellow community members, enabling you to learn about others' perspectives and how these insights influence decisions in your neighbourhood, province and in Canada.

But that's not all – your participation is rewarded! By completing our surveys, you earn points that can be redeemed for online gift cards from various retailers like Amazon, Uber Eats and Visa! Additionally, you might be entered into sweepstakes draws to win additional gift cards.

And joining is a breeze! Just create an account on our homepage or click the 'JOIN NOW' button. Provide some basic information and create a password for easy access to your account. Once signed up, you'll start receiving surveys via email. If you're eager to delve deeper into our community and how it works, check out our welcome video right below. Happy surveying!



What are the requirements to join?

To join the Angus Reid Forum, you must be at least 18 years of age and currently reside in Canada. You must first register with a valid email address and complete a short registration form with some basic information about yourself. We’ll then send you a link from support@angusreidforum.com to confirm and verify your email address.

What profile information is collected from me?

Upon registration, we'll collect your contact details including name, email, and a bit of information. In subsequent surveys, we'll ask for some additional demographic information such as income, education, and household composition.

Collecting this information will help us ensure we have a wide range of members that represent the Canadian population, and enable us to invite you to surveys that matter most to you.

Why didn't I receive a link to confirm and verify my email address?

Please check your junk and spam folders for an email from support@angusreidforum.com. If you are still unable to locate the email and link, please contact support@angusreidforum.com for further assistance.

How do I update my name or email address?

To update your name or email address, simply login to your account. Once you are signed in, you can click on the 'My Account' button located at the top of the page.

How do I log in?

To login to your Angus Reid Forum account, click here and sign in with your email address and password. Once in the members area, you will be able to view or edit your account information such as name or email address, as well as see which surveys you've been invited to.

What if I forgot my password?

Don't worry! If you forgot your password, you can reset your password here.

At any time, you can simply click on the 'Forgot your password?' link located below the login area on the angusreidforum.com home page.

You will be prompted to provide your email address, and once submitted, you will receive an email with further instructions on resetting your password.

What if I cannot reset my password?

Don't worry! Please contact support@angusreidforum.com for further assistance.

How long do I remain a member?

You will remain an Angus Reid Forum member as long as you are an active participant and respond to survey invitations. If you do not respond to a survey in 6 consecutive months, your membership may be terminated. Please see our Terms of Service for more information.

How do I unsubscribe?

You may unsubscribe from the Angus Reid Forum at any time. There are two ways you can unsubscribe from the Angus Reid Forum:

  1. Click 'unsubscribe' in any email communications received from the Angus Reid Forum.
  2. Contact our support team at support@angusreidforum.com and request to be unsubscribed.




How often will I receive survey invitations?

You can expect to receive at least one survey per month. All surveys you complete will earn you points redeemable for e-gift cards (i.e., Amazon, Visa, and Walmart).

How can I find surveys?

If you are invited to participate in a survey, we will always send you an invitation via email. You can also check to see which surveys you've been invited to by logging into your account on angusreidforum.com and navigating to the 'My Surveys' area on your member dashboard.

How long are surveys?

Surveys are typically 5 to 15 minutes in length. Some surveys may be longer than 15 minutes, and compensation for those surveys will accordingly be higher.

How do you decide what to award for each survey?

Factors that determine how many points are awarded for each survey include length, topic, and/or complexity.

I clicked on a survey link from my email invitation, but cannot connect to the survey. What should I do?

It is possible that the link is spread across two or more lines of email. Try copying and pasting the full link into your browser's address bar. If you still cannot connect to the survey, please contact support@angusreidforum.com.

I'm having trouble/technical difficulties taking a survey. What should I do?

Please contact support@angusreidforum.com and provide details on what you are having difficulties with (screenshots of the issue are always welcome). Our support team will respond as soon as possible to assist you.

Why do some surveys end early, or I'm not allowed to complete them?

Some surveys are looking for specific types of people with certain characteristics (i.e., engineers, pet owners, or main household grocery shoppers). Other times, we've reached the maximum number of participants within a certain demographic, which helps ensure we have representative answers to the population of interest.

Even if you do not qualify to continue on in a survey, we still appreciate your effort. Partial points may be awarded for your time and effort.



How do points work?

All active members will obtain an Angus Reid Forum points account in which they will earn points from completing most surveys. The number of points received for each survey varies, and will be shown in the invite for each survey.

How can I check my points balance?

To check your points balance, login to your account at angusreidforum.com and navigate to the 'My Points' area on your member dashboard.

How can I redeem my points?

When your account reaches the points equivalent of $25 (i.e. 2500 points) you may redeem your points. Redeeming points in amounts less than $25 is not permitted. Please allow up to 2 weeks to receive your e-gift card.

What e-gift cards are available?

We will send you a Gift Card Pass which can be used to select e-gift cards from retailers such as, Amazon, Uber Eats, VISA, Walmart, and many more.

Why didn't I receive my e-gift card?

Please check your junk and spam folders for an email from reward@virtualrewardcenter.com. If you still cannot locate your e-gift card, please contact support@angusreidforum.com.

Do my points expire?

Points never expire as long as you continue to be an active member of the Angus Reid Forum and as long as the points program remains in effect. However, if you unsubscribe from the Angus Reid Forum or if your membership is terminated, your points account will be closed and all points will be forfeited.



What contests do you have and when are they used?

We have four quarterly contests (Jan 1st to March 31st, April 1st to June 30th, July 1st to September 30th, and October 1st to December 31st) every year for our members that are screened out of our surveys. Five $100 Amazon.ca e-gift cards are awarded at the end of each quarter (April, July, October, January) to the winners of these draws.

We also feature other unique contest opportunities through our membership portal and social media. Make sure to follow us to increase your participations.

How are winners notified?

Winners will be notified via email within 48 hours of a relevant draw. Selected entrants will be required to acknowledge by email, receipt of notification of eligibility for prize, and to correctly answer a mathematical skill-testing question. If no response is obtained within 7 days of notification of the relevant draw, the prize(s) will be forfeited and may be awarded to an alternate winner(s) in a random draw selected by computer from the remaining eligible entries. Prize(s) will be delivered by email within 30 days of correctly answering the mathematical skill-testing question and upon receipt of a signed waiver.



How is my personal privacy protected?

Your email address will not be forwarded to third parties unless you give explicit permission to do so, as a result you will not receive spam for your participation in the Angus Reid Forum. For more information, please see our privacy policy.

How is my personal information used?

Any personal information we collect remains completely confidential and is strictly used for research purposes. Some of the information we collect allows us to analyze results by subgroups. To ensure your total privacy, your answers are grouped together with other members who completed the same survey, and the results are only viewed in aggregate so we never trace responses back to any single panelist. For more information, please see our privacy policy.